Using this site.

The instruments

The Operational Assessment and the Presence Review are useful and they are honest, and neither of them is an audit.

The Operational Assessment is scored entirely from what you tell us. We don’t connect to your systems, scan anything, or verify a single answer, so a readout is only ever as accurate as the answers behind it. A result saying an area looks strong means the answers pointed that way, not that we have inspected it.

The Presence Review looks at information that is already public. It is a considered opinion, formed quickly, and it is not a warranty about your website, your rankings or your security. The calculators use your own numbers and give estimates, not quotes.

Any of them can tell you that something is fine. None of them can promise it.

What this site is

Information about a firm and how it works. Reading it, or sending us a form, doesn’t create a professional relationship, and nothing here is legal, financial, tax, insurance or compliance advice.

Our published rates and ways of working are on the pricing page: $150 an hour, $225 after hours, weekends and holidays, $300 an hour for fractional or interim leadership, retainers, and projects quoted per client. Quotes are valid for 30 days. Nothing auto-renews, and anything monthly ends with 30 days’ notice.

Prices and descriptions of service on this site describe our normal practice and can change. What binds us is what we put in writing to you. Where a page turns out to be out of date, the agreement and the written quote govern.

The rest

Our material. The words, drawings, instruments and the OpsWorq mark on this site are ours. Quote us, link to us, send a readout to your board: that is what it is for. Don’t republish the instruments as your own.

Other people’s names. Organizations named on the About page are former clients of Mark Champion, named as fact. Nothing on this site implies that any of them endorses, sponsors or recommends OpsWorq.

Links. Where we link somewhere else, we don’t control what is there.

Where this sits. OpsWorq operates from Martinsville, Virginia, and these terms are governed by Virginia law.

Questions about any of it: hello@opsworq.com.